Quality Advisor Lead - Teamleader Focus

• Role: Quality Advisor Lead - Teamleader Focus

• Scope: Guide and improve the quality strategy for Teamleader’s software, focusing on test management, comprehensive test coverage, and advanced automation. This role involves contributing to successful project delivery and execution while deeply understanding our product and its impact on our entrepreneurial customers.

• Location: Ghent, Belgium (hybrid work model) 

• Timing: ASAP

Who are we and why should you care?

Teamleader is a SaaS scale-up founded in 2012 in Ghent, Belgium and since 2022, part of the Visma Group. Our goal is to automate and simplify work for small and medium European businesses. With Teamleader Focus, we simplify work for small businesses by offering an all-in-one solution for CRM, project management and invoicing. Teamleader Orbit, acquired in 2019, focuses on helping medium-sized agencies thrive. In 2022, we acquired Vectera, which provided our Customer Meeting add-on. Find out more about Teamleader as a company, our products and why you should consider applying, here.

We're looking for a QA Lead to join us

As a QA Lead at Teamleader, your responsibilities are:

• Strategic Collaboration: Work closely with product managers and development teams to understand product requirements and delivery timelines.

• Quality initiatives: Lead quality initiatives, using project management skills to handle timelines and resources effectively, ensuring projects meet high standards.

• Shift-Left Practices: Promote and implement "shift-left" practices to encourage early defect detection and prevention across development teams.

• Quality Assurance Guidance: Offer guidance on QA strategies, test plans, and test cases, ensuring that every release maintains the highest quality and reliability.

• Cross-Functional Collaboration: Act as a connector between QA, product, customer support, internal support and delivery teams to align goals for successful software releases.

• Process Improvement: Regularly evaluate and enhance QA processes, tools, and methods to boost efficiency, effectiveness, and scalability across the organization.

• Test Automation: Lead test automation efforts, working with delivery teams to build strong automation frameworks that speed up release cycles while keeping quality intact.

• Risk Management: Identify, assess, and manage risks related to software releases, working with stakeholders to safeguard product integrity and customer satisfaction.

• Performance Monitoring: Define key performance indicators (KPIs) and metrics, offering insights for continuous improvement.

Why others chose Teamleader: we are lively, not corporate

We have the energy and boldness of a start-up and the expertise and pragmatism of a scale-up. The result: a team of both young and seasoned professionals led by supportive and approachable managers who give recognition and rewards for hard work. You’ll be working in a fast-paced tech environment with open feedback culture and room for initiatives as well as ideas. You’ll have plenty of room to apply your personality, express yourself, and impact our course of action with your insights or ideas.

On top of that, you’ll get:

• An extensive training budget

• A personal tooling budget, to make working from home as comfortable as from our offices.

• Daily budget-friendly in-house prepared lunch and dinner options in our Ghent office, as well as Friyays and numerous sport initiatives at our offices!

• Competitive and market-conform salary with compensations and benefits, including mobility options.

• 32 holidays on top of the standard public ones! (based on full-time employment in Belgium and the Netherlands)

• Our long-lasting dedication to employee well-being, just take a look at our career page and Instagram to see how we keep the Team(leader) spirit going.

You’d be a great fit for this role, if you have:

• 7+ years of QA experience, focusing on SaaS platforms and Agile methodologies.

• Are able to lead a team and/or strategic quality initiatives.

• Expertise in "shift-left" practices and strong collaboration skills with product and development teams.

• Advanced skills in testing principles, techniques, and automation frameworks.

• Proficiency in test-management tools and automated test frameworks.

• Excellent communication and project-leading abilities.

• Experience with web technologies, cloud solutions, and scripting is advantageous.

Strong advantages:

• Experience with SaaS products or cloud-based technologies.

• Knowledge of the CRM domain in a SaaS context.

• Familiarity with project management or invoicing software.

• Active involvement in industry forums or QA communities.

If you're passionate about driving software quality to new heights and have the skills to back it up, we're excited to welcome you aboard. Help us secure our leading position in the business software domain. Get in touch!