Quality Advisor - Teamleader Focus

• Role: Quality Advisor - Teamleader Focus

• Scope: Improving software quality through expert test management, broad test coverage, and advanced automation within Teamleader’s product environment

• Location: Ghent, Belgium (hybrid work model) 

• Timing: ASAP

Who are we and why should you care?

Teamleader is a SaaS scale-up founded in 2012 in Ghent, Belgium and since 2022, part of the Visma Group. Our goal is to automate and simplify work for small and medium European businesses. With Teamleader Focus, we simplify work for small businesses by offering an all-in-one solution for CRM, project management and invoicing. Teamleader Orbit, acquired in 2019, focuses on helping medium-sized agencies thrive. In 2022, we acquired Vectera, which provided our Customer Meeting add-on. Find out more about Teamleader as a company, our products and why you should consider applying, here.

We're looking for a QA Advisor to join us

As a QA Advisor at Teamleader:

• Strategic Collaboration: Create & maintain partnerships with product managers and development teams to ensure a comprehensive understanding of product requirements and delivery timelines.

• Shift-Left Advocacy: Lead the charge in promoting and implementing "shift-left" practices across multiple development teams, emphasizing early detection and prevention of defects throughout the software development lifecycle.

• Quality Assurance: Provide expert guidance in the development teams and execution of QA strategies, test plans, and test cases, ensuring the highest standards of quality & reliability are upheld in every release.

• Cross-Functional: Act as a bridge between QA, product, 2nd line support and delivery teams, excellent communication, collaboration, and alignment of objectives to drive the successful release of high-quality software.

• Process Enhancement: Continuously evaluate and enhance QA processes, tools, and methodologies to optimize efficiency, effectiveness, and scalability across the organisation.

• Test Automation Expertise: Champion test automation initiatives, collaborating with delivery teams to implement robust automation frameworks and strategies that accelerate release cycles without compromising quality.

• Risk Management: Identify, assess, and mitigate risks associated with software releases, working closely with stakeholders to implement proactive measures that safeguard product integrity and customer satisfaction.

• Performance Monitoring: Establish key performance indicators (KPIs) and metrics and provide actionable insights for continuous improvement.

Why others chose Teamleader: we are lively, not corporate

We have the energy and boldness of a start-up and the expertise and pragmatism of a scale-up. The result: a team of both young and seasoned professionals led by supportive and approachable managers who give recognition and rewards for hard work. You’ll be working in a fast-paced tech environment with open feedback culture and room for initiatives as well as ideas. You’ll have plenty of room to apply your personality, express yourself, and impact our course of action with your insights or ideas.

On top of that, you’ll get:

• An extensive training budget

• A personal tooling budget, to make working from home as comfortable as from our offices.

• Daily budget-friendly in-house prepared lunch and dinner options in our Ghent office, as well as Friyays and numerous sport initiatives at our offices!

• Competitive and market-conform salary with compensations and benefits, including mobility options.

• 32 holidays on top of the standard public ones! (based on full-time employment in Belgium and the Netherlands)

• Our long-lasting dedication to employee well-being, just take a look at our career page and Instagram to see how we keep the Team(leader) spirit going.

You’d be a great fit for this role, if:

• At least 4 years of experience in Quality Assurance, with a focus on SaaS platforms and Agile development methodologies (continuous delivery).

• Proven expertise in "shift-left" practices and a demonstrated ability to collaborate closely with product and development teams to drive quality outcomes.

• Strong technical skills, with expertise in software testing principles, techniques, and tools, including test automation frameworks.

• Experience with test-management tools ( AIO, Testrail, X-Ray ), automated end-to-end test frameworks ( Playwright, Selenium, Cucumber, ... )

• Excellent communication and interpersonal skills, experienced in stakeholder-management.

• Experienced with web technology, applications and services (e.g. HTML, REST, AJAX, JavaScript, CSS, selectors, JSON, Typescript, PHP, …).

• Experience with cloud technologies (AWS), containerisation (e.g., Docker ), analytics ( Datadog, Grafana, InfluxDB ) and scripting ( Python, TypeScript ) are a bonus.

Strong advantages:

• Experience with SaaS software.

• Familiarity with project management, CRM, or invoicing software.

• Experience with API tools.

• Active involvement in industry forums or QA/testing communities

If you're passionate about driving software quality to new heights and have the skills to back it up, we're excited to welcome you aboard. Help us secure our leading position in the business software domain. Get in touch!