Product Designer

• Role: Product Designer

• Level: Medior/ Senior

• Scope: Help conquer complex design challenges! Join us in crafting solutions that our users love and that make a real impact. You’ll be part of a dynamic and collaborative environment, alongside talented product managers and engineers, to create solutions that help users and push our business forward. Be part of a forward-thinking team dedicated to delivering exceptional user experiences and continuous personal development.

• Location: Ghent, Belgium; hybrid work model

Who are we and why should you care?

Teamleader is a SaaS scale-up born in 2012 in Ghent, Belgium, and part of the Visma Group since 2022. Our mission? To make work easier, not harder, for small and medium-sized businesses.

Here’s what we bring to the table:

• Teamleader Focus: the all-in-one tool that helps small businesses optimise CRM, projects, and invoicing.

• Teamleader One: the go-to e-invoicing software that self-employed pros can count on.

We’ve also been growing smarter through strategic acquisitions:

• Teamleader Orbit (2019): helping medium-sized agencies thrive and scale.

• Vectera (2022): powering seamless customer meetings.

• Dexxter (2024): making financial admin a breeze for freelancers.

Curious to learn more about us, our products, and why you’ll love working at Teamleader? Check us out here.

We Are Looking for a Product Designer to Join us

As a Product Designer at Teamleader, you:

• work in one of our delivery teams with a product manager & several engineers to identify and solve complex user and business problems in ways that our users love, yet work for our business and are feasible in our tech-stack

• run the end-to-end design process: dedicate 30% of your time to UXR and 70% to solution design, ensuring stakeholder needs and challenges are thoroughly addressed

• perform pragmatic user research to guide decision-making and mitigate risks

• gather both quantitative and qualitative insights, by directly interacting with customers and prospects and by collaborating with product analysts, data scientists and customer facing colleagues

• perform competitive benchmarking to understand industry standards and how we can differentiate

• translate all these inputs into design solutions that are intuitive and of high usability standards. In this phase you play a key role in reducing complexity

• balance aesthetic quality with business timelines by knowing when a design is "good enough to ship" and when to push for perfection

• validate these solutions, both internally by managing and integrating feedback from a diverse range of stakeholders (from support agents to the CEO) while forming and communicating a well-articulated vision, and externally, through testing or interacting with users in a beta process

• partner with developers during delivery to explain design flows and interactions, iteratively refining solutions together based on technical constraints and feasibility

• in collaboration with the team, align on success metrics and monitor them closely, including customer feedback, to understand what drives user behavior and propose design iterations to improve outcomes

Why others chose Teamleader: we're lively, not corporate

We have the energy and boldness of a start-up and the expertise and pragmatism of a scale-up. The result: a team of both young and seasoned professionals led by supportive and approachable managers who give recognition and rewards for hard work. You’ll be working in a fast-paced tech environment with open feedback culture and room for initiatives as well as ideas. You’ll have plenty of room to apply your personality, express yourself, and impact our course of action with your insights or ideas.

On top of that, you’ll get:

• An extensive training budget.

• A hybrid working model: a pleasant mix of office and home working.

• A personal tooling budget, to make working from home as comfortable as from our offices.

• Daily budget-friendly in-house prepared lunch and dinner options (only in our Ghent office), as well as Friyays and numerous sport initiatives!

• 32 holidays on top of the standard public ones! (based on full-time employment).

• Our long-lasting dedication to employee well-being, just take a look at our career page and Instagram to see how we keep the Team(leader) spirit going.

We value diversity

Our ambition is to build and sell a product that helps everyone everywhere (starting with Europe) to work smarter, so we want our team to reflect that. We believe that a diverse, inclusive working environment is crucial to realise that ambition, so we’re committed to continue to build and cherish a culture where every colleague feels welcome, appreciated and heard.

You’d be a great fit for this role if you:

• have 3 or more years of relevant design experience, ideally in B2B/B2C SaaS or within a digital product agency

• showcase concrete examples of your end-to-end design process on a feature, product or project and the resulting impact on the user or business

• have the ability and personality to successfully work in a high-pace, rapidly-changing environment. You're resilient and can deal with ambiguity, scope change and reprioritisation. Maintain a structured approach to work while being flexible enough to adjust plans and priorities in response to changing business needs

• have strong communication, storytelling and presentation skills. Able to convince different audiences on all levels of the organisation, ensuring that complex ideas are accessible and understandable by stakeholders

• work efficiently in Figma Design and Make (or equivalent), using Ahoy, our component library, to design solutions rapidly for the various maturity phases (from concept to pixel-perfect design)

• are familiar with design systems and component libraries and are able to use and contribute to them

• exhibit systems thinking to understand and predict how changes impact the broader product beyond the scope of your delivery team, including the design system

• display a natural drive to explore and integrate new AI tools and front-end frameworks that can enhance user experience and efficiency

• managing research data and maintaining a knowledge base using tools such as Usersnap, Maze, Amplitude, and HotJar, to effectively gather and analyze user insights

• make decisions at a high pace based on the right balance of judgment, user insight and data. Smartly performing additional research when needed

• are able to learn from and collaborate with multiple departments, but can work independently and handle accountability well

• are fluent in both written and spoken English

Interested? Questions? Get in touch!