Product Design Lead

  • Product
  • Ghent, Belgium

Product Design Lead

Job description

Looking for a talented design leader to join us on our mission

Teamleader is a SaaS scale-up founded in 2012 in Ghent, Belgium, with offices in Ghent and Amsterdam. We're on a mission to be come the #1 work management software in Europe. Our products (Teamleader Focus and Teamleader Orbit) help service businesses to get the overview and insight they need to stay in control of their business. Today, 12.000 entrepreneurs and their teams use Teamleader on a daily basis to sell, bill and organize their work in one place. We see our customers continuously outperform the market, which fuels our passion to further help as many SMEs as possible to professionalize and grow their business. Find out more about Teamleader here.

Absolutely central to our product vision is a seamless and intuitive user experience. We’re looking for an experienced Design Lead to join our product- and leadership team and take this experience to the next level. This role presents a fantastic opportunity to have a major impact across the company.

We value leaders who are not only great coaches, inspire with vision and drive excellent execution, but can also communicate and influence the larger organization to help bring the team’s ideas to the world.

As Design Lead you will …

  • empower our product teams to solve hard problems – customer problems and business problems – in ways that our customers love, yet work for our business.

  • lead our UX Designers with a clear design vision, strategy and plan, and bring a sense of belonging and purpose.

  • define goals together with the leadership team and make sure they align with the broader company objectives. This will involve convincing, influencing and building relationships with senior stakeholders and peers.

  • guide your team to collaborate effectively with their team and cross-functionally with other departments to design the right solutions to hit these goals, whilst ensuring they are intuitive and of high usability standards.

  • manage the operational efficiency of your team by coordinating resources, aligning strengths to problems and identifying potential overlaps or synergies.

  • provide the necessary context about the user needs, persona’s, workflows, usability challenges, customer journeys, by maintaining a strong user research and testing practice with a healthy dose of pragmatism.

  • play a key role in reducing complexity and translating concepts into reality.

  • oversee design's role and activities in our agile iterative process to make sure our solutions get validated, tested and delivered.

  • drive the evolution and consistent implementation of our design system and style guide by our Principal UI Designer.

  • be focused on delivering impact and closely measure usage, follow-up on customer feedback and establish a set of usability metrics. Translate the results into a clear case for further investments.

  • inspire your team with your growth attitude, cultivate a culture of learning and provide and encourage thoughtful feedback. Not shying away from confronting difficult situations.

  • be fully responsible for the Design team’s growth, development and performance. This includes hiring, retention, coaching, mentoring and performance reviews. 

Requirements

You would be a great fit for this role, if you...

  • have 7+ years of relevant design experience, ideally in B2B/B2C SaaS or enterprise software

  • have at least 2 years of experience in a lead role, Lead Designer or Senior Designer, mentoring other designers (ideally as direct reports).

  • understand how to build and shape high-performing design teams. This includes attracting and hiring top talent, retaining talent by developing designers’ skills and careers and motivating and inspiring people to do their best work.

  • have strong communication, storytelling and presentation skills. Able to convince, influence and inspire different audiences and on all levels, including peers and executives.

  • make decisions at a high pace based on the right balance of judgment, customer insight and data. Smartly performing research to manage uncertainty and risk.

  • are able to learn from and collaborate with multiple departments

  • think strategically and can define and communicate a sound design vision.

  • can work independently and handle accountability well.

  • have the ability and personality to successfully work in a high-pace, rapidly-changing environment. You're unwaveringly resilient and can deal with ambiguity.

  • can boost an impressive portfolio and are able to explain which initiatives made a positive impact and why.