Credit and Collection Officer

  • Finance
  • Gent, Belgium

Credit and Collection Officer

Job description

Who we are?

Teamleader is a SaaS scale-up founded in 2012 in Ghent, Belgium. We simplify work for small businesses by offering an all-in-one solution for CRM, project management and invoicing. In the summer of 2019, we acquired Yadera, which focuses on helping medium-sized agencies thrive. By joining forces, we became the logical choice for any business, big or small, that aims to automate and simplify work.


What an average work week looks like:

Together with your Credit & Collection colleague, you’re responsible for the invoice-to-cash process at Teamleader. On a daily basis, you follow up on the automated billing process and make sure invoices are sent out in a timely and correct manner. In addition, you respond to customer questions and solve problems regarding their invoice and subscription changes. What’s more, you monitor outstanding receivables and follow up uncollected payments to keep a strong cash flow and collaborate closely with other departments. With your critical mindset, you seek for process optimisations regarding your daily activities.

What we offer:

Teamleader is a fast-growing company with a one-of-a-kind company culture, home to an energetic bunch of people. Our HQ office is situated in a thriving location, Dok Noord close to the city center in Ghent. Our very own kitchen crew prepares sumptuous meals every day. We regularly take some time away from the office for teambuilding activities to bond and mingle. This is your chance to join a team of seasoned experts and young, ambitious professionals that believe in the power of continuous learning and self-development.

Requirements

Sounds like something for you? You would be a good fit for this job if you:

  • Have administrative work experience, financial background is a plus.
  • Are structured, well-organized and detail-oriented
  • Have a customer focus when responding to our customers’ questions regarding invoicing and billing.
  • Know the ins and outs of customer-centricity and have excellent communication skills
  • Have outstanding problem-solving skills and are able to think on your feet
  • Are patient, empathetic and able to keep your calm, even when things get busy.
  • Embrace change and always keep a positive attitude.
  • Are fluent in Dutch and English, French is a big plus
  • Have affinity with IT, experience with SaaS is a plus
  • 9-to-5 is not part of your lingo: you don’t mind working flexible hours